Shape The Future of Global Health, from Vietnam 🇻🇳

At Elfie, we’re not just building a health tracking app. We’re changing how people manage their health worldwide. If you're looking for a mission with global reach, real impact, and a team that scales fast and learns even faster, you’ve just found your next move.

Curious to learn more about our team, culture, and what it's like to relocate to Vietnam?
👉 Click here to find out more on our careers page!

About The Role

The Project Operations Manager drives alignment between business priorities, product vision, and engineering execution. This role brings structure, clarity, and accountability to a fast-paced environment, ensuring predictable delivery and strong cross-functional

What You’ll Get

• 🧳 Relocation Support - Discussed on a case-by-case basis
• 💰 Permanent Global Contract - With a competitive salary
• 🏥 Private Healthcare - From day one
• 💻 Top-Tier Tech Setup - Brand new MacBook + full onboarding kit
• 🧠 Career Growth Framework - Clear, personalised, and fast-moving
• 🎯 Bonus Scheme - Performance-related, quarterly paid
• 🌴 14 Days PTO + Public Holidays - Real time off
• 🧪 Hybrid Working - 3 days in the office per week
• 🍛 Refreshments - Free Lunch and Dinner every day for you to enjoy

WHAT YOU WILL DO

• Maintain and prioritize the cross-functional backlog as the single source of truth.
• Translate business and product requirements into clear, actionable, and time-bound deliverables.
• Track progress, identify risks early, and surface blockers with structured mitigation options.
• Analyze trade-offs (business vs. product vs. engineering), present pros/cons, and provide recommendations—final decisions remain with the COO and domain leads.
• Serve as the primary liaison for Product Managers, Business Leaders, and stakeholders seeking updates on timelines, releases, and delivery status.
• Communicate proactively with stakeholders; ensure they are informed and aligned without waiting for questions.
• Coordinate across Engineering, QA, Product, and Business to manage dependencies and maintain delivery discipline.
• Drive continuous improvement in workflow efficiency, cycle times, and communication quality.

WHAT YOU WILL NEED

• High-ownership operator with strong attention to detail and ability to bring clarity in ambiguity.

• 5+ years as Project Manager / Technical PM / Delivery Lead / Scrum Master in software development.

• Strong understanding of agile delivery, backlog management, estimation, planning, and execution tracking.

• Solid technical literacy; able to understand engineering constraints and translate them for non-technical stakeholders.

• Excellent communication and stakeholder management skills; able to handle difficult conversations and enforce accountability constructively.

• Fluent in Vietnamese and excellent in English (written and verbal).

• Proactive, solution-oriented, and comfortable working across diverse teams and cultures.

• Nice to have: Kanban/PSM/PMP/PMI-ACP certifications, prior developer background, ISO 27001 awareness.

Why Join Elfie?

We're a global start-up that is mission-led, and fiercely product-driven. 

We're building something that improves lives - and we're doing it with a culture of trust, freedom, and high performance.

About Elfie

Elfie is the first completely free, gamified mobile app that rewards users for managing their health. Our goal? To become the world’s largest self-reported medical record platform — across all therapeutic areas.

We operate in 10+ countries today, with plans to expand into 15 by the end of 2025.

📲 Try Elfie for yourself by downloading it on the App Store for IOS or Google Play store for Android.

What Now?

Apply today for immediate consideration! Got someone in mind? We offer a referral reward if your recommendation is hired. Contact Talent Acquisition for more info.